Les Clés Biarrotes - About Us

THE STORY OF OUR CONCIERGE SERVICE

Biarritz Beach

THE ORIGIN

Les Clés Biarrotes is a concierge service deeply rooted in Biarritz and at the heart of the Basque Country. Since its creation in 2017, our ambition has been clear: to become the leading local concierge service by offering a reliable, authentic, and high-standard service.

Established within the territory, we know the region perfectly—its neighborhoods, its seasonality, its peculiarities, and the specific expectations of both travelers and owners. This refined local knowledge allows us to anticipate needs, provide accurate advice, and offer tailor-made support.

With over 9 years of experience, our concierge service is your trusted partner for managing exceptional properties. As a member of the Sejourneur Group, we combine the power of an Atlantic network with the authenticity of local management.

OUR VALUES

Les Clés Biarrotes Team
LOCAL
More than just an address, it's a sense of belonging. We live Biarritz daily, from the Lighthouse to the Côte des Basques. This proximity allows us to intervene within minutes and offer your guests the best hidden gems that only locals know.
EXPERT
From price optimization on major platforms to mastering local (120-day rule) and national regulations, we put our technical expertise and operational rigor at the service of your profitability and property protection.
AUTHENTIC
We prioritize genuine human relationships. Whether through the personalized welcome of tenants or our communications with you, we act with transparency and sincerity. At Les Clés Biarrotes, every property, client, and owner is unique and treated with respect.
COMMITTED
We also carry a social and ecological responsibility. We are committed to valuing and respecting our staff (cleaning agents, technicians) through fair working conditions. Simultaneously, we act to preserve our environment by prioritizing eco-responsible cleaning products.

YOUR PERSONALIZED SOLUTION

Based on your specific needs, we create a custom package for you.
Contact us directly by phone or by email at: reservations@lesclesbiarrotes.com

Contact